If you're having trouble receiving YouLinkTo emails please follow these troubleshooting methods: 

  • Ensure you have not received the email in your Junk, Spam, Social, Promotional, or alternative email folders. If you found the email in these folders, mark them as "not spam" to make sure you receive future emails in your inbox.
  • Refresh your email inbox as there can be delays in receiving emails sometimes.
  • Check with your I.T. or email provider if emails are blocked. Depending on how strict your emails are set up, it might be possible that receiving certain emails outside your organization is not allowed.
  • Contact YouLinkTo Support by clicking on 'Submit a ticket'